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P.O. Box 510423
Milwaukee, WI 53203
CONTACT        Voice: 414-519-3130

ACYCP Webinar Registration

Preparing for Our Future Serving Families in the Community

Tom Woll, MEdwebinar shot

Wednesday, January 27, 2021
1:00 - 2:00 PM Central Time

For almost seventy years we believed that our most important job was to protect vulnerable children from their families.  During those years, vulnerable children were removed from their homes and many of those children never returned to their families until they were eighteen.

We have since learned that children need the identity and the sense of belonging that comes from being a member of a family.   Going forward, vulnerable children won’t be removed from their families for long periods of time.  The Families First Prevention Services Act ensures that. 

Join us to explore how youth work will be changing over the next 5-10 years.  This is one of a series of webinars that offers insight into what we know is coming and how to best prepare as the field moves to community-based, family-centered practice. 

Tom Woll brings a wealth of experience and insight collected over the course of his many years as an organizational leader and consultant.  His nationally recognized work with organizations and practitioners can help you make important decisions about your future as the field of practice moves forward.   

This webinar will:

  1. Consider the ways our field is moving toward working more with families.
  2. Help you understand what families want from service providers.
  3. Familiarize you with the Seven Stages of Family Engagement.
  4. Offer insight into how the Seven Stages might also apply to our work with youths.

Following the webinar, attendees will receive a document that summarizes the key take-aways from the training.

ACYCP Members       $5
Non-members           $20

Please Select

Tom Woll brief bio

Tom Woll was a leader in the Human Services field in Northeast Ohio for 38 years.  He was responsible for Behavioral Health Services for Catholic Charities for 25 years.  Then he undertook the challenge, on behalf of Catholic Charities, to oversee the merger of 21 Catholic Charities organizations and to work with them to form an integrated service delivery system for Northeast Ohio, covering 3,500 square miles.

He left his work with Catholic Charities in 2010 and established the Strategic Change Initiative.  Under the framework of this Initiative, Tom has worked to help Human Service organizations to successfully prepare for the future.  He has extensively interviewed public and nonprofit leaders, elected public officials, practitioners delivering services for us and youths and families receiving services from us from across the country to determine what we need to be doing to successfully prepare for the future.  Tom has assisted 120 organizations in the development of their Strategic Plans.

For the last six years Tom has also served as the facilitator for the various Transformation Projects that have been undertaken under the auspices of the Alliance for Strong Families and Communities.  In his work with the various Alliance Transformation Projects, Tom has assisted 65 organizations in their efforts to transform what they do and how they do what they do.  Tom is also a Board Member of ACYCP.



Transitioning Into Your New Supervisory/Administrative Role

Thursday, December 10, 2020Frank and Noor
12:30 - 2:30 PM Central Time

Many times people are promoted into a new supervisory role and are not fully aware of, or prepared to, negotiate the many changes that will happen for them in this new job. Being promoted from within raises unique challenges as does entering the program from the outside.  This highly interactive workshop is geared toward newer supervisors in their first two years as a supervisor as they navigate their professional "new world". Many times new supervisors are tough on themselves as they fear they have to master their new role right away, not fully realizing they will need to set a realistic pace to navigate new professional and social relationships, finding a way to ethically and judiciously use their power, learn new administrative skills, confront staff in a positive and constructive way, facilitate meetings, and much more.  This workshop will help new supervisors develop a realistic plan to master the necessary skills and learn the intricacies in their new role.   

Learning objectives:
At the completion of this webinar, attendees should be able to competently do the following:

  • Identify dynamics and develop strategies to navigate the new social and professional relationships in their new role;
  • Understand a working definition of supervision and develop strategies to operationalize it;
  • Identify the concrete and subtle "power" they now have as a supervisor;
  • Develop strategies to better balance that power in their supervisory relationships;
  • Be able to make a realistic growth and development plan for themselves as a supervisor;
  • Learn to confront in a constructive way;
  • Develop strategies to get quality supervision for themselves.

ACYCP Members $5
Non-Members $20
Please Select


Frank Delano, LMSW
Frank has over 40 years experience in a wide variety of roles in Child and Youth Care including Child Care Worker, Unit Director, and Senior Manager. He also spent 20 years as an adjunct faculty member in the Fordham University Graduate School of Social Service. He has published and trained extensively on supervision, leadership, cultural appreciation and a wide variety of other topics. Frank has presented at numerous National and International Conferences and agencies in 9 different countries.

Noor Almaoui, LCSW
Noor is a biracial, trilingual world traveler. As a Licensed Clinical Social Worker, she has had experience working directly with vulnerable populations such as foster youth, at risk children and families and adults experiencing homelessness throughout Southern California. Noor completed a Bachelor’s degree in Psychology and Masters in Social Work at California State University, Northridge.

Noor began her career at Casa Pacifica in Ventura County as a behavioral therapist working with foster youth and at-risk children and families. While at Casa Pacifica, she also took on positions as a clinical case manager for the agency suicide prevention hotline program as well as case manager for the intensive family services program, preventing families from further involvement in the child welfare system.

Noor later moved to Los Angeles County and conducted professional trainings for social service providers on important topics such as cultural diversity, burnout prevention, harm reduction and overdose prevention throughout the county. Noor returned to direct service and worked as a mental health consultant for a multidisciplinary team which consisted of conducting crisis management and temporary therapeutic support to help individuals experiencing homelessness link to housing and supportive services throughout LA County.

Noor has conducted long-term individual therapy with a wide range of age groups and is currently a Clinical Supervisor for various community based mental health programs, such as Wraparound and Full Service Partnership, at Hathaway-Sycamores Child and Family Services in Los Angeles County.


Transformational Change Project 

The Transformational Change Project is offered collaboratively by ACYCP and CYCCB to help organizations and their leaders identify what they need to do to transition their programs and develop a Transformation Plan that breaks the process into doable steps.

Expert support is offered during the early stages of implementing the Transformation Plan. This is provided by teleconference meetings over a 12 month period. Each organization will work with Tom Woll and other national consultants who offer knowledge of current trends in the field and successful strategies that will help organizations remain competitive as the field evolves.

The program costs $3,000. For more information, contact This email address is being protected from spambots. You need JavaScript enabled to view it..


P.O. Box 510423
Milwaukee, WI 53203 | 414-519-3130
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